0 items - €0.00 0

Privacy Policy

1. Introduction

Welcome to Uba Kitchen. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Delivery Address

  • Payment Information (processed securely through our payment providers)

  • Order History

Non-Personal Information

We may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Date and Time of Visits

  • Referral Sources

  • Website Usage Data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Confirm purchases and payments

  • Provide customer support

  • Improve our website and services

  • Send order updates and delivery notifications

  • Respond to inquiries

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send promotional offers and newsletters (only where permitted or with your consent)

3. Payment Security

We do not store your debit or credit card information on our servers. Payments are processed securely through trusted third-party payment providers using industry-standard encryption technologies.

4. Cookies

Our website uses cookies and similar technologies to:

  • Improve website performance

  • Remember your preferences

  • Analyze website traffic

  • Enhance your shopping experience

You may disable cookies through your browser settings, although some features of the website may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processing providers

  • Delivery and logistics companies

  • Website hosting providers

  • Analytics providers

  • Government or law enforcement agencies when required by law

All third parties are expected to protect your information and use it only for the purposes for which it was shared.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to safeguard your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

7. Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Withdraw consent where processing is based on consent

  • Object to certain processing activities

  • Request a copy of your personal data where applicable

To exercise these rights, please contact us using the details below.

8. Marketing Communications

If you subscribe to our newsletter or promotional emails, you may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised Effective Date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.